FREQUENTLY ASKED QUESTIONS

Anyone, whether you are clearing out your closet, running a thrift store, or selling new or pre-loved clothes and accessories you designed. However, standard account holders must be above 16 years old. To support younger creators and shoppers, a dedicated kid-friendly version of Leo will be launched post-launch!

No. You choose the format for each item, so you can mix fixed-price listings, live auctions, and livestreams. Going live is there when you want more attention, not a requirement.

Snap a photo and Leo's AI fills in the brand, the condition, and a suggested price. You review it, adjust anything you like, and post. Already selling on Shopee or Lazada? You can import your listings instead of starting over.

You set a starting price and, if you like, a minimum price. Buyers bid in real time, and the highest bid when the auction ends wins. If someone bids in the final moments, the timer extends, so nobody wins by sniping at the last second. That gives real demand time to set the price.

Yes. Stream on Leo and reach your followers on other platforms in one click, so you don't start from scratch. Every bid and sale stays on Leo.

When a bid wins, the buyer's payment is secured straight away. Once the item is delivered and the buyer doesn't raise any issues within a set time, the money is released to you. No chasing buyers and no ghosting.

Early sellers pay no Leo commission on their sales for the first 4 months. Payment processing fees from our payment provider may still apply.

Item pricing depends on what is being sold. For sellers, early birds get up to 6 months of commission-free platform usage, allowing you to test and run your sales using an in-built credit system before standard fees apply.

We use a delivery aggregator to help with deliveries, so you don't have to book a time, meet in person, or scramble to deliver the parcel yourself.

The payment stays on hold while we look into it, so you're protected too. Clear photos and an accurate description are your best protection.

Qualifying items go through our stringent authenticity check before they reach the buyer. This helps genuine sellers, because buyers can trust listings from the start.